Repair Q&A
Common Repair Questions
Helpful answers about our repair services, warranty, and process across Mitchell, Stratford, Listowel & Exeter.
Questions & answers
Repair services Q&A
Tap any question to see the answer.
What types of devices do you repair?
We service phones, tablets, laptops, desktops, Macs, and gaming consoles. Whether it’s a cracked screen, battery issue, charging port, or water damage, our certified technicians are here to help. Start with Book a Repair.
Do you offer a warranty on repairs?
Yes. All repairs are backed by our in-house workmanship warranty on parts and labour for manufacturer defects. This does not cover physical or liquid damage. Ask our team when you visit: Locations.
Can I get my phone fixed the same day?
In most cases, yes. Screen replacements and battery swaps are often done the same day, sometimes in under an hour if parts are in stock. Use Book a Repair to check availability.
Do you offer on-site or mobile repairs?
Yes. Along with in-store service, we provide same-day on-site support for homes and businesses. Call us at 1-866-709-6700 to request an on-site visit.
Where are your repair stores located?
We proudly serve Southwestern Ontario with locations in: Mitchell – 85 Ontario Rd. · Stratford – 618 Huron St. Unit 3 · Listowel – 975 Wallace Ave N. · Exeter – 382 Main St S. Find directions and hours on our Locations page.
Can I drop off my device and pick it up later?
Yes. You can leave your device with us, and we’ll contact you when it’s ready. Check updates anytime via Repair Status.
What if my device is water-damaged?
Bring it in immediately. We run liquid-damage diagnostics and attempt both repair and data recovery. Start your service request online: Book a Repair.
Do you offer discounts or promos?
Yes. Watch for seasonal promos and check our Flyer for current offers. We also provide competitive price matching on repairs and accessories.
Can I sell or trade in my old phone or computer?
Yes. We buy used devices in various conditions. Visit a Locations or contact us at info@scomputing.ca for trade-in details.
How do I get a quote before repair?
Use our Book a Repair form or call 1-866-709-6700. We’ll provide an estimate based on your model and issue.
Do you repair laptops and computers too?
Yes. From screen replacements to virus removal and SSD upgrades, we handle all brands (PC & Mac). Start your request here: Book a Repair.
Do you repair game consoles like Xbox and PlayStation?
Absolutely. We fix overheating, no-power issues, HDMI ports, and disc drive problems on major gaming systems. Book service online: Book a Repair.
How can I contact you quickly?
Call 1-866-709-6700 (toll-free) or email info@scomputing.ca. You can also reach us through the Contact page — our team responds quickly.
Do you provide IT support for businesses?
Yes. Schneider’s offers Managed IT Services, networking, VoIP, and data backup solutions for businesses across Ontario. Learn more on our Services page.
Do you sell accessories like cases, chargers, and cables?
Yes. We stock certified chargers, rugged cases, and cables to keep your devices safe. Visit your nearest Locations to browse.
Ready when you are
Walk in or book online — diagnostics at every store.