We stand behind every repair
Yes. All repairs are backed by our in-house workmanship warranty on parts and labour for manufacturer defects. This does not cover physical or liquid damage.
Workmanship and parts, in plain English
Our warranty covers defects in the parts we install and in our workmanship. A screen that develops lines with no new damage, a battery that fails early, a port that stops working after we replaced it — covered.
It does not cover physical or liquid damage, or problems unrelated to the work we did. Manufacturer warranties vary by device and are separate from ours; our team explains your options before work begins.
Custom-built computers carry a 1 Year Manufacturer’s Warranty, extendable to 2 years. Products we sell carry their manufacturer's warranty, serviced locally through Canadian distribution — see our Return Policy.
Making a warranty claim
Bring it to any store
Any of our three stores can look at a repair done at another — bring the device and your receipt or ticket number.
We inspect it — free
We confirm the fault is covered (no new physical or liquid damage) and explain what we find.
We make it right
Covered faults are repaired at no charge. If something isn't covered, you get a clear quote before any work.
Warranty FAQs
Tap any question to see the answer.
Questions about a repair?
Call 1-866-709-6700 or bring it in — we'd rather fix it than have you wonder.